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1.10 - Troubleshooting Basic Hardware Problems

Question 1 of 210 correct · 0 wrong

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✅EvaluateQuestion 1 of 21

The MOST common cause of 'computer dead' is:

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✅EvaluateQuestion 2 of 21

Paper jam, pull paper in:

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✅EvaluateQuestion 3 of 21

Laptop won't charge. First check:

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✅EvaluateQuestion 4 of 21

'No signal' monitor, check:

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✅EvaluateQuestion 5 of 21

Printer prints blank pages, first action:

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✅EvaluateQuestion 6 of 21

Reseating means:

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✅EvaluateQuestion 7 of 21

Which is a SOFTWARE fix on a printer?

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✅EvaluateQuestion 8 of 21

A Jamaican student's laptop dies after 30 minutes. MOST likely:

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✅EvaluateQuestion 9 of 21

A Trinidadian printer shows 'offline'. Best first check:

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✅EvaluateQuestion 10 of 21

Which order is BEST for troubleshooting?

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✅EvaluateQuestion 11 of 21

During a power surge in Bridgetown, your monitor flickers. The MOST likely cause:

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✅EvaluateQuestion 12 of 21

A pink-tinted display usually indicates:

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✅EvaluateQuestion 13 of 21

BEFORE replacing a printer, you should:

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✅EvaluateQuestion 14 of 21

Which is FALSE?

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✅EvaluateQuestion 15 of 21

You suspect a monitor is faulty. Quickest way to confirm:

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✅EvaluateQuestion 16 of 21

A user reports their laptop battery says '100% but dies in 5 min'. Action:

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✅EvaluateQuestion 17 of 21

Which BEST shows the 'simplify and isolate' rule?

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✅EvaluateQuestion 18 of 21

After a Caribbean lightning storm, two computers won't boot. The first thing to suspect:

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✅EvaluateQuestion 19 of 21

Why is documenting fixes important?

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✅EvaluateQuestion 20 of 21

Which combination of fixes BEST addresses a printer with streaky output?

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✅EvaluateQuestion 21 of 21

A Bahamian student's laptop shows nothing when on battery but works when plugged in. MOST likely:

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✅EvaluateQuestion 1 of 21

The MOST common cause of 'computer dead' is:

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